PatchSiren cyber security CVE debrief
CVE-2026-61855 zammad CVE debrief
CVE-2026-61855 is a vulnerability in Zammad, an open-source helpdesk/customer support system. In versions 7.0.3 and 7.1.1, under certain conditions, Zammad's verification of inbound PGP-signed email can mark a message as carrying a valid PGP signature from a registered sender key, even though the displayed message content is not actually covered by that signature. This issue is fixed in version 7.1.2.
- Vendor
- zammad
- Product
- Unknown
- CVSS
- MEDIUM 5.3
- CISA KEV
- Not listed in stored evidence
- Original CVE published
- 2026-09-25
- Original CVE updated
- 2026-09-25
- Advisory published
- 2026-09-25
- Advisory updated
- 2026-09-25
Who should care
Defenders who manage Zammad installations, particularly those who rely on PGP-signed emails for authentication, should assess the trustworthiness of incoming mail and verify the authenticity of email content.
Why it matters
CVE-2026-61855 is a vulnerability in Zammad that affects the verification of inbound PGP-signed emails, potentially leading to incorrect assessment of email trustworthiness. Defenders should verify email authenticity, assess email content trustworthiness, and prioritize updating to version 7.1.2 or later.
- Defenders need to verify the authenticity of incoming PGP-signed emails to ensure the trustworthiness of email content.
- The vulnerability may lead to incorrect assessment of email trustworthiness, potentially affecting incident response and email filtering.
- Defenders should prioritize updating to version 7.1.2 or later to fix the vulnerability.
Technical summary
The vulnerability occurs in Zammad versions 7.0.3 and 7.1.1, where the verification of inbound PGP-signed email can mark a message as carrying a valid PGP signature from a registered sender key, even though the displayed message content is not actually covered by that signature. This issue can lead to incorrect assessment of email trustworthiness, potentially affecting incident response and email filtering. Defenders should prioritize verifying the authenticity of incoming PGP-signed emails and assess the trustworthiness of email content. The issue is fixed in version 7.1.2.
Defensive priority
Defenders should prioritize verifying the authenticity of incoming PGP-signed emails and assess the trustworthiness of email content.
Recommended defensive actions
- Verify the authenticity of incoming PGP-signed emails
- Assess the trustworthiness of email content
- Update to version 7.1.2 or later
- Review compensating controls for exposed systems while remediation is scheduled and verified
- Check relevant monitoring, detection, and logs for exposed assets that need extra review
- Track exceptions, retest remediated assets, and close the item only after evidence is documented
- Confirm whether affected product deployments exist in managed environments and assign an owner for follow-up
Evidence notes
The CVE record and NVD vulnerability detail page provide information on the vulnerability. However, defenders need to verify the authenticity of incoming PGP-signed emails and assess the trustworthiness of email content. The impact and remediation require verification from the supplied official sources, including CVE Program and NIST NVD. The vulnerability affects Zammad versions 7.0.3 and 7.1.1. Limited source detail is provided, so defenders should exercise caution when evaluating the vulnerability.
Sources and references
Verified primary and authoritative sources
-
CVE-2026-61855 CVE Program record
Publisher, destination, and source semantics verified
URL: https://www.cve.org/CVERecord?id=CVE-2026-61855
CVE Program - Official CVE Program record with source-provided CVE metadata.
-
CVE-2026-61855 NVD vulnerability detail
Publisher, destination, and source semantics verified
URL: https://nvd.nist.gov/vuln/detail/CVE-2026-61855
NIST National Vulnerability Database - Official NIST NVD detail page and source-specific vulnerability assessment.
Supplemental references
-
Source reference
Unverified legacy reference
URL: https://github.com/zammad/zammad/commit/dd22716ced9f18861ed6f3b326c9d332c8c2072d
-
Source reference
Unverified legacy reference
URL: https://github.com/zammad/zammad/security/advisories/GHSA-r957-vp26-563q
Methodology and review provenance
AI-assisted synthesis based on stored public vulnerability evidence. System validation, approval state, and publication status do not by themselves establish human review of this revision. PatchSiren helps prioritize defensive review and does not prove exposure or remediation on any system.