PatchSiren

PatchSiren cyber security CVE debrief

CVE-2026-61525 zammad CVE debrief

CVE-2026-61525 is a high-severity vulnerability in Zammad, a web-based open-source helpdesk/customer support system. The vulnerability affects versions 7.0.2 and 7.1.0, where an authenticated attacker can manipulate session identifiers to delete arbitrary files and directories on the server. This issue is fixed in versions 7.0.3 and 7.1.1. Defenders should assess exposure and prioritize patching or mitigation, especially in low-privilege authenticated sessions. The vulnerability is caused by insufficient validation of client-supplied session identifiers, which can be manipulated to reference locations outside the intended storage directory.

Vendor
zammad
Product
Unknown
CVSS
HIGH 8.8
CISA KEV
Not listed in stored evidence
Original CVE published
2026-09-25
Original CVE updated
2026-09-25
Advisory published
2026-09-25
Advisory updated
2026-09-25

Who should care

Defenders responsible for Zammad instances, especially those with low-privilege authenticated sessions, should assess exposure and prioritize patching or mitigation. This includes reviewing compensating controls, monitoring for suspicious activity, and verifying affected scope and vendor guidance. Defenders should also track exceptions, retest remediated assets, and close the item only after evidence is documented.

Why it matters

CVE-2026-61525 is a high-severity vulnerability in Zammad that allows authenticated attackers to delete arbitrary files and directories. Defenders should prioritize patching or mitigating this vulnerability, especially in low-privilege authenticated sessions.

  • Authenticated attackers can delete arbitrary files and directories
  • Low-privilege sessions can be exploited
  • Fixes are available in versions 7.0.3 and 7.1.1

Technical summary

The vulnerability is caused by insufficient validation of client-supplied session identifiers, which can be manipulated to reference locations outside the intended storage directory. This leads to the deletion of arbitrary files and directories on the server. The issue is fixed in versions 7.0.3 and 7.1.1. Defenders should prioritize patching or mitigating this vulnerability, especially in low-privilege authenticated sessions. The vulnerability has a high severity score and requires immediate attention from defenders responsible for Zammad instances.

Defensive priority

Defenders should prioritize patching or mitigating this vulnerability, especially in low-privilege authenticated sessions.

Recommended defensive actions

  • Patch Zammad to version 7.0.3 or 7.1.1
  • Verify and restrict access to session management functionality
  • Monitor for suspicious file deletion activity
  • Review compensating controls for exposed systems while remediation is scheduled and verified
  • Check relevant monitoring, detection, and logs for exposed assets that need extra review
  • Track exceptions, retest remediated assets, and close the item only after evidence is documented
  • Confirm whether affected product deployments exist in managed environments and assign an owner for follow-up

Evidence notes

The vulnerability is confirmed in Zammad versions 7.0.2 and 7.1.0, with fixes available in versions 7.0.3 and 7.1.1. Instances using the Redis-based session store are not affected. Evidence is based on official CVE Program and NIST NVD records, as well as source references from [email protected]. Defenders should verify affected scope and vendor guidance.

Sources and references

Verified primary and authoritative sources

  • CVE-2026-61525 CVE Program record

    Publisher, destination, and source semantics verified

    URL: https://www.cve.org/CVERecord?id=CVE-2026-61525

    CVE Program - Official CVE Program record with source-provided CVE metadata.

  • CVE-2026-61525 NVD vulnerability detail

    Publisher, destination, and source semantics verified

    URL: https://nvd.nist.gov/vuln/detail/CVE-2026-61525

    NIST National Vulnerability Database - Official NIST NVD detail page and source-specific vulnerability assessment.

Supplemental references

Methodology and review provenance

AI-assisted synthesis based on stored public vulnerability evidence. System validation, approval state, and publication status do not by themselves establish human review of this revision. PatchSiren helps prioritize defensive review and does not prove exposure or remediation on any system.