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CVE-2017-3369 Oracle CVE debrief

CVE-2017-3369 is a high-severity Oracle E-Business Suite iSupport vulnerability affecting versions 12.1.1, 12.1.2, and 12.1.3. Oracle and NVD describe it as network-reachable over HTTP, unauthenticated, and requiring human interaction, with potential impact to confidentiality and integrity of iSupport data.

Vendor
Oracle
Product
Isupport
CVSS
HIGH 8.2
CISA KEV
Not listed in stored evidence
Original CVE published
2017-01-27
Original CVE updated
2026-05-13
Advisory published
2017-01-27
Advisory updated
2026-05-13

Who should care

Oracle E-Business Suite administrators, security teams, and application owners running iSupport 12.1.1, 12.1.2, or 12.1.3, especially where the service is reachable over HTTP.

Technical summary

The supplied NVD record lists CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N and marks Oracle iSupport 12.1.1, 12.1.2, and 12.1.3 as vulnerable CPEs. The CVE text says successful attacks can result in unauthorized access to critical data or complete access to all Oracle iSupport-accessible data, plus unauthorized update, insert, or delete access to some data. The NVD weakness field is NVD-CWE-noinfo, and the Oracle CPU January 2017 advisory is cited as the vendor patch/reference source.

Defensive priority

High. Prioritize remediation for any deployment of the affected iSupport versions, particularly if externally reachable or widely used. Because the attack path requires human interaction, reducing exposure and applying Oracle's remediation guidance are both important.

Recommended defensive actions

  • Inventory Oracle E-Business Suite iSupport deployments and confirm whether any instance runs version 12.1.1, 12.1.2, or 12.1.3.
  • Review and apply the Oracle January 2017 CPU guidance referenced in the NVD record for vendor remediation.
  • Restrict HTTP access to iSupport to trusted networks and users while remediation is in progress.
  • Monitor iSupport-related activity for unexpected access patterns and unauthorized data changes.
  • Validate that remediation and compensating controls are deployed across all environments that use the affected component.

Evidence notes

This debrief is based on the supplied CVE description and the NVD record. The record identifies Oracle iSupport as the affected component, lists vulnerable versions 12.1.1/12.1.2/12.1.3, and provides the CVSS vector CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:L/A:N. The Oracle CPU January 2017 advisory appears in the NVD references as the vendor patch/advisory source. The NVD weakness field is recorded as NVD-CWE-noinfo.

Sources and references

Verified primary and authoritative sources

  • CVE-2017-3369 CVE Program record

    Publisher, destination, and source semantics verified

    URL: https://www.cve.org/CVERecord?id=CVE-2017-3369

    CVE Program - Official CVE Program record with source-provided CVE metadata.

  • CVE-2017-3369 NVD vulnerability detail

    Publisher, destination, and source semantics verified

    URL: https://nvd.nist.gov/vuln/detail/CVE-2017-3369

    NIST National Vulnerability Database - Official NIST NVD detail page and source-specific vulnerability assessment.

Methodology and review provenance

AI-assisted synthesis based on stored public vulnerability evidence. System validation, approval state, and publication status do not by themselves establish human review of this revision. PatchSiren helps prioritize defensive review and does not prove exposure or remediation on any system.