CVE-2025-43876 Johnson Controls Inc. CVE debrief

Who should care

Organizations using Johnson Controls iSTAR access control systems for physical security and building automation, particularly in critical infrastructure, commercial facilities, and government installations. Security teams responsible for OT/ICS environments and facility managers overseeing access control infrastructure should prioritize patching.

Technical summary

CVE-2025-43876 affects multiple Johnson Controls iSTAR access control products including iSTAR Ultra, iSTAR Ultra SE, iSTAR Ultra G2, iSTAR Ultra G2 SE, and iSTAR Edge G2. The vulnerability has a CVSS 3.1 score of 8.8 (HIGH severity) with a vector of AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H. This indicates a network-accessible vulnerability with low attack complexity that requires low privileges but no user interaction, potentially resulting in high impact to confidentiality, integrity, and availability. Successful exploitation could result in unauthorized access to affected devices. Johnson Controls has released patched versions: iSTAR Ultra and iSTAR Ultra SE should be upgraded to 6.9.7.CU01 or greater, while iSTAR Ultra G2, iSTAR Ultra G2 SE, and iSTAR Edge G2 should be upgraded to 6.9.3 or greater.

Defensive priority

HIGH

Recommended defensive actions

• Upgrade iSTAR Ultra and iSTAR Ultra SE to version 6.9.7.CU01 or greater
• Upgrade iSTAR Ultra G2, iSTAR Ultra G2 SE, and iSTAR Edge G2 to version 6.9.3 or greater
• Review Johnson Controls Product Security Advisories JCI-PSA-2025-14 and JCI-PSA-2025-15 for detailed mitigation instructions
• Implement network segmentation for building automation systems
• Apply CISA ICS recommended practices for defense-in-depth
• Contact Johnson Controls Global Product Security for additional guidance

Evidence notes

CISA advisory ICSA-25-345-01 provides the authoritative disclosure. CVSS 3.1 vector AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H indicates network-accessible attack vector with low attack complexity, requiring low privileges but no user interaction, with high impact across confidentiality, integrity, and availability.

Official resources