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PatchSiren cyber security CVE debrief

CVE-2026-48964 ELEXtensions CVE debrief

A high-severity SQL injection vulnerability was discovered in the ELEX WordPress HelpDesk & Customer Ticketing System plugin, affecting versions 3.3.6 and below. The vulnerability, tracked as CVE-2026-48964, has a CVSS score of 8.5 and allows authenticated subscribers to inject malicious SQL code.

Vendor
ELEXtensions
Product
ELEX WordPress HelpDesk & Customer Ticketing System
CVSS
HIGH 8.5
CISA KEV
Not listed in stored evidence
Original CVE published
2026-06-15
Original CVE updated
2026-06-15
Advisory published
2026-06-15
Advisory updated
2026-06-15

Who should care

Users of the ELEX WordPress HelpDesk & Customer Ticketing System plugin, particularly those with subscriber-level access, should be aware of this vulnerability and take steps to mitigate it.

Technical summary

The vulnerability exists due to inadequate input sanitization, allowing subscribers to inject malicious SQL code. The CVSS vector for this vulnerability is CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:L.

Defensive priority

High

Recommended defensive actions

  • Update the ELEX WordPress HelpDesk & Customer Ticketing System plugin to a version that addresses this vulnerability.
  • Limit subscriber-level access to sensitive areas of the plugin.
  • Monitor for suspicious activity that may indicate exploitation of this vulnerability.

Evidence notes

Evidence for this CVE comes from Patchstack, a reputable source for WordPress plugin vulnerabilities.

Sources and references

Verified primary and authoritative sources

  • CVE-2026-48964 CVE Program record

    Publisher, destination, and source semantics verified

    URL: https://www.cve.org/CVERecord?id=CVE-2026-48964

    CVE Program - Official CVE Program record with source-provided CVE metadata.

  • CVE-2026-48964 NVD vulnerability detail

    Publisher, destination, and source semantics verified

    URL: https://nvd.nist.gov/vuln/detail/CVE-2026-48964

    NIST National Vulnerability Database - Official NIST NVD detail page and source-specific vulnerability assessment.

Methodology and review provenance

AI-assisted synthesis based on stored public vulnerability evidence. System validation, approval state, and publication status do not by themselves establish human review of this revision. PatchSiren helps prioritize defensive review and does not prove exposure or remediation on any system.