PatchSiren

PatchSiren cyber security CVE debrief

CVE-2026-13262 ahmadmj CVE debrief

The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin for WordPress is vulnerable to generic SQL Injection via the 'val' parameter in all versions up to, and including, 1.1.9. This is due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Exploitation requires a valid 'get-smart-reply' nonce, which any Subscriber-level user can obtain by creating a ticket via the public frontend and visiting the resulting ticket detail page.

Vendor
ahmadmj
Product
Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin
CVSS
MEDIUM 6.5
CISA KEV
Not listed in stored evidence
Original CVE published
2026-07-11
Original CVE updated
2026-07-13
Advisory published
2026-07-11
Advisory updated
2026-07-13

Who should care

WordPress users who have installed the Majestic Support plugin, especially those with Subscriber-level users, should be aware of this vulnerability and take steps to protect their sites.

Technical summary

The vulnerability exists in the Majestic Support plugin for WordPress, specifically in versions up to and including 1.1.9. It is caused by insufficient escaping of the user-supplied 'val' parameter and a lack of preparation in the existing SQL query. This allows unauthenticated attackers to inject additional SQL queries into existing ones, potentially leading to the extraction of sensitive database information. Notably, exploitation requires a valid 'get-smart-reply' nonce, which can be easily obtained by any Subscriber-level user through creating a ticket and visiting its detail page.

Defensive priority

Medium priority due to the potential for sensitive information disclosure and the relatively low barrier to exploitation.

Recommended defensive actions

  • Update the Majestic Support plugin to a version that fixes the SQL injection vulnerability, if available.
  • Restrict access to the 'get-smart-reply' nonce to prevent unauthorized users from obtaining it.
  • Implement additional monitoring to detect potential exploitation attempts.
  • Consider using a Web Application Firewall (WAF) to help protect against SQL injection attacks.
  • Review compensating controls for exposed systems while remediation is scheduled and verified.
  • Track exceptions, retest remediated assets, and close the item only after evidence is documented.
  • Confirm whether affected product deployments exist in managed environments and assign an owner for follow-up.

Evidence notes

The CVE record was published on 2026-07-11T04:17:16.793Z and has not been modified since then. The NVD entry is currently in the 'Received' status. The vulnerability was reported by [email protected].

Sources and references

Verified primary and authoritative sources

  • CVE-2026-13262 CVE Program record

    Publisher, destination, and source semantics verified

    URL: https://www.cve.org/CVERecord?id=CVE-2026-13262

    CVE Program - Official CVE Program record with source-provided CVE metadata.

  • CVE-2026-13262 NVD vulnerability detail

    Publisher, destination, and source semantics verified

    URL: https://nvd.nist.gov/vuln/detail/CVE-2026-13262

    NIST National Vulnerability Database - Official NIST NVD detail page and source-specific vulnerability assessment.

Supplemental references

Methodology and review provenance

AI-assisted synthesis based on stored public vulnerability evidence. System validation, approval state, and publication status do not by themselves establish human review of this revision. PatchSiren helps prioritize defensive review and does not prove exposure or remediation on any system.